On Monday morning, a large number of Microsoft Outlook customers briefly experienced difficulties accessing their email accounts.
According to outage-tracking website DownDetector, more than 15,000 users have reported problems with Microsoft 365, the web version of the Microsoft Outlook program. Approximately 10 am ET, according to data from DownDetector, reports of the outage started to increase. However, reports of problems started to quickly fade around noon ET, and the corporation announced early in the afternoon that the problem had been fixed.
“We’re investigating an issue with accessing Outlook on the web,” the company tweeted from its Microsoft 365 Status support handle a little after 11:30 am ET.
In a follow-up tweet, the company added, “We’re reviewing our networking systems and recent updates in an effort to identify the underlying root cause of the issue.”
The Twitter thread continued to say that the company has “identified downstream impact” for other Microsoft tools, including Teams, SharePoint Online and OneDrive for Business.
By a little after 1 pm ET, however, the company said on Twitter that the issue had been fixed. “We’ve completed our targeted restarts and have confirmed that impact has been mitigated,” the company said.
We're investigating an issue with accessing Outlook on the web. Further details can be found under EX571516 in the admin center.
— Microsoft 365 Status (@MSFT365Status) June 5, 2023